“It was pretty slow to get picked up at the airport. Could have been a little better. I had to call three times and once was put on hold and the person never got back on line. I had to hang up and call back.”

“Great people found me in the airport and got us to our hotel promptly , Great staff and driver , Pick up to return to airport very prompt !!”

“Overall good experience with the service. Just one thing when we arrived at the airport and received our bags we didn’t know where to find the shuttle. We did not receive a call or email to let us know that the shuttle was coming or had arrived. I had to call and waited on hold for approximately ten minutes”

“There was noone waiting for us at baggage. Over several phone calls we were sent in different directions and even hung up on. Each support call put us on hold while supposedly contactong driver. After over an hour of anxious waiting and worrying we were finally crowded into a packed van and endured an extended ride as we were the last ones to be dropped off. When we finally arrived at our hotel my suitcase was unloaded with a broken wheel.”

“Courteous drivers, staff you can actually speak with on the phone who were also courteous. Great prices.”

“We were not sure how this was going to work as I am not used to booking something as important as transportation through a third party. We always do it directly. Everything was organized and everything went extremely smoothly. Our driver contacted us the evening before we arrived with his name and other information. We contacted him while we waited for our luggage and he was there in minutes after we picked up our luggage. KIra was kind friendly and gave us some great ideas about things to do, see and eat. I would not hesitate to book with them again or to recommend them to anyone. A fantastic service!”

“I looked at many tour options and this was seemed to best fit our needs! Papa P was our guide and he was quite knowledgeable and nice! The communication with the owner was fantastic. We got reminder texts before our visit and a text the night before to confirm pick up time and place. All were on time! The tour was a bit long for us. It was a VERY long day. We did enjoy most of the stops. I don't know if this was the "norm" but our tour was combined with another tour that was going on a hike at Waimea Falls. IF we wanted to do this…”

“When we arrived very hot young man held our name up at the arrivals hall then walked with us (very long way) to baggage reclaim and waited with us, then took us outside to meet the car and driver. Both very nice people and very helpful”

“A great driver was there when promised upon our arrival”

“Driver arrived ahead of time, which was very much appreciated and was very very professional . Ccccccccc”

“Michael was super friendly. He communicated in advance via text and arrived early. He took a picture of his location so we knew exactly where to find him. Great vehicle!!”

“Driver was on time, professional, and very helpful. Vehicle was extremely clean and driver communicated location of pickup a day in advance along with a photo. Safe driver and great experience.”

“Our ride was right on time and took us to the ship with no problem making our transfer very easy He was very nice”

“Booked this private tour through Viator and couldn't have been happier. It was an 8-hour cruise ship pickup with airport drop-off which gave us all day to tour Oahu. Although our driver was a few minutes late (due to traffic), he texted and called to let us know and keep us informed of his expected arrival time. During our tour he took us basically on the Grand Circle Tour. Our first stop was Pearl Harbor and a tour of the USS Arizona (be sure and get your tickets beforehand). We then stopped at a coffee farm, the Dole Plantation, Island X Hawaii (chocolate maker and gift shop - not to…”

“Our Driver was Makana. He was there before our flight landed. He texted me instructions on where to meet him.”